Please read these Terms of Service carefully before using the Zigns Platform. By creating an account or accessing the Services, you agree to be bound by these Terms on behalf of yourself or your organization. If you do not agree, you may not use the Services.
1. Definitions
- "Agreement" means these Terms of Service and any Order or addendum incorporated herein.
- "Zigns," "we," "us," or "our" refers to Zigns LLC, a Wisconsin limited liability company located at 2800 E. Enterprise Ave STE 333, Appleton, WI 54913.
- "Customer," "you," or "your" means the individual or legal entity that has registered for or is using the Services.
- "Services" means the Zigns cloud-based digital signage management platform accessible at https://app.zigns.io and any related websites, APIs, or features. Zigns is currently available in Early Access ahead of its official late May / early June launch.
- "Effective Date" means the date you first access or register for the Services.
- "User" means any employee, contractor, or agent you authorize to access the Services under your account.
- "Screen" means a display device or browser running the Zigns display software that you register and manage through the Services.
- "Customer Content" means any images, videos, text, data, imported files, generated slides, or other material you upload to, import into, create within, or display through the Services.
- "Subscription Term" means the period during which you have an active paid plan, as specified at the time of checkout or purchase.
- "Free Plan" means the no-cost tier of the Services, limited to one Screen and basic features, available indefinitely subject to the activity requirements in Section 14.
- "Documentation" means any user guides, help articles, and related materials we make available about the Services.
2. License Grant
Subject to your compliance with this Agreement, Zigns grants you a non-exclusive, non-transferable, limited right to access and use the Services solely for your internal business operations, up to the number of Screens authorized by your plan, during the Subscription Term (or, for the Free Plan, during the period it remains active).
Zigns will use commercially reasonable efforts to provide the Services in a manner consistent with industry best practices and in material conformance with its Documentation.
You may add Users according to the user limit associated with your plan. Each User must have their own login credentials; sharing credentials between users is not permitted. Each User is responsible for maintaining the security of their account and password.
3. Restrictions
You shall not, and shall not permit any User or third party to:
- (a) Modify, adapt, copy, translate, perform, display, or create derivative works based on the Services or Software, or commit copyright infringement.
- (b) Decompile, reverse engineer, disassemble, or attempt to obtain the source code of the Services or any component thereof.
- (c) Sell, sublicense, resell, lease, distribute, transfer, or make the Services available to any third party except as expressly permitted herein.
- (d) Duplicate, copy, or reuse the visual design elements, HTML, CSS, or conceptual elements of the Services interface.
- (e) Access, store, distribute, or transmit viruses or any material that is unlawful, defamatory, harassing, obscene, sexually explicit, or otherwise harmful through the Services.
- (f) Use the Services for any purpose or in any manner that violates applicable law or regulation.
- (g) Attempt to gain unauthorized access to the Services, other accounts, or any related systems or networks.
- (h) Use automated scripts, bots, or scrapers to access the Services in a manner that exceeds normal use or degrades performance for other users.
- (i) On the Free Plan, create or maintain more than one free account.
Zigns reserves the right to suspend or terminate your access to any content or feature that violates these restrictions, without liability to you.
4. Customer Obligations
You agree to:
- Provide accurate, current, and complete account and billing information and keep it updated.
- Comply with all applicable laws and regulations in your use of the Services, including laws governing the content you display on your Screens.
- Notify Zigns promptly at support@zigns.io if you become aware of any unauthorized access to your account.
- Designate a qualified administrator responsible for managing your organization's account, users, and Screens.
- Ensure that your Users are aware of and comply with this Agreement.
- Use compatible hardware and network infrastructure to run the Zigns display software on your Screens.
You are solely responsible for the content you choose to display on your Screens and for ensuring that such content complies with all applicable laws and does not infringe on the rights of third parties.
5. Payment and Billing
5.1 Pricing
Subscription pricing is published at https://app.zigns.io. We may update fees with reasonable advance notice. Promotional pricing offered to other customers does not automatically apply to your account unless expressly stated.
5.2 Payment Terms
Subscription fees are charged at the beginning of each billing period via the payment method you provide. All fees are non-refundable except as expressly stated in this Agreement. By subscribing, you authorize Zigns or our payment processor (Stripe) to charge your payment method on a recurring basis until you cancel.
5.3 Taxes
Fees do not include any applicable federal, state, municipal, or other taxes. You are responsible for paying all such taxes, excluding taxes on Zigns's net income.
5.4 Cancellation
You may cancel your subscription at any time through the Billing section of your account Settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period for which you have already paid. After cancellation, your account reverts to the Free Plan.
5.5 Non-Renewal
If your subscription is not renewed, your account will be downgraded to the Free Plan. You acknowledge that this may result in certain content or features becoming inaccessible. Screens beyond the Free Plan limit will be deactivated.
5.6 Refunds
All subscription fees are non-refundable unless otherwise required by applicable law. If you believe you have been charged in error, contact us at hello@zigns.io within 30 days of the charge.
5.7 Early Access and Trials
Zigns Early Access is open for real signage use before the official late May / early June launch. Early Access includes the same 14-day trial and launch pricing shown at signup. During Early Access, some integrations, interface polish, documentation, and advanced features may change more quickly than they will after general availability.
6. Intellectual Property
Zigns and its licensors retain all intellectual property rights in and to the Services, including the software, platform interface, pre-built slide templates, and Documentation. All rights not expressly granted to you in this Agreement are reserved by Zigns.
Nothing in this Agreement transfers ownership of the Services or any component thereof to you. You receive only the limited right to use the Services as described herein.
6.1 Feedback
If you provide Zigns with suggestions, ideas, or feedback relating to the Services ("Feedback"), Zigns may use that Feedback without restriction or obligation to you. By submitting Feedback, you grant Zigns a perpetual, irrevocable, royalty-free license to use and incorporate that Feedback into the Services.
6.2 Third-Party IP Claims
You agree to promptly notify Zigns of any third-party claim relating to intellectual property rights in the Services that comes to your attention.
7. Customer Content
7.1 Your Ownership
You retain all copyright and other proprietary rights in Customer Content that you upload or create within the Services.
7.2 License to Zigns
By uploading Customer Content, you grant Zigns a worldwide, non-exclusive, royalty-free license to host, store, transfer, display, and reproduce your Customer Content solely for the purpose of providing the Services to you.
7.3 Your Representations
By uploading Customer Content, you represent and warrant that:
- (a) You own or have obtained all necessary rights, licenses, and permissions to upload and display the content through the Services.
- (b) Your Customer Content does not infringe any third-party intellectual property rights, violate any person's privacy or publicity rights, or violate any applicable law.
- (c) Your Customer Content is not defamatory, harassing, obscene, pornographic, hateful, or otherwise objectionable.
7.4 Zigns's Rights Regarding Content
Zigns is not obligated to monitor Customer Content, but reserves the right to review, remove, or block any Customer Content that violates this Agreement or that we determine in our sole discretion to be objectionable, without prior notice. We are not responsible for any Customer Content and will not be liable for it.
7.5 Imported and AI-Generated Content
If you import content from a third-party service, you represent that you have the right to access, import, copy, and display that content through Zigns. If you use AI-assisted slide generation, you are responsible for reviewing the output before publishing it and for ensuring that prompts, inputs, and generated content comply with this Agreement and applicable law.
8. Copyright (DMCA)
Zigns respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that material available through the Services infringes your copyright, please send a written notification to our Designated Agent:
Your notification must include:
- (a) An electronic or physical signature of the person authorized to act on behalf of the copyright owner
- (b) Identification of the copyrighted work you claim has been infringed
- (c) Identification of the material you claim is infringing, with sufficient information to locate it
- (d) Your contact information (address, telephone, and email)
- (e) A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
- (f) A statement, under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or authorized to act on their behalf
Zigns will terminate the accounts of users determined to be repeat infringers.
9. Third-Party Services
The Services may integrate with or link to third-party services, websites, or content, including Google Photos, Google Slides, Google Sheets, Canva, CloudConvert, YouTube, weather providers, RSS feeds, public emergency alert feeds, and other customer-selected sources. These third-party services are not under Zigns's control, and Zigns is not responsible for their content, availability, terms, or privacy practices. Your use of third-party services is at your own risk and subject to their respective terms and policies.
Zigns uses certain third-party service providers to operate the Platform, including Firebase (Google), Google APIs, Microsoft identity services, Amazon Web Services, Stripe, Resend, Vercel, Canva, CloudConvert, Anthropic, OpenWeather, and the National Weather Service. Our use of these providers is governed by our Privacy Policy.
9.1 Connected Accounts and Imports
When you connect a third-party account or start an import, you authorize Zigns to access the data needed to complete that requested action. For example, Google Photos import uses the Google Photos Picker API to access only the photos or videos you select, then stores imported copies as Customer Content in your Zigns organization.
9.2 Emergency, Weather, and Public Alert Features
Weather, CAP alert, emergency playlist, broadcast, and related display features are provided as operational signage aids only. Zigns is not an emergency notification system, dispatch service, public warning authority, life-safety system, or substitute for official emergency channels. You are responsible for maintaining appropriate emergency plans, official alerting tools, and compliance procedures for your organization.
10. Personal Data
Zigns processes personal data in connection with your use of the Services as described in our Privacy Policy, which is incorporated into this Agreement by reference.
To the extent you use the Services to display content that includes personal data of your audience or end users, you are the data controller for that personal data and are solely responsible for ensuring its lawful collection, use, and display in compliance with applicable privacy laws.
Customers who require a Data Processing Agreement (DPA) in connection with applicable privacy laws (such as GDPR, CCPA, or other state or national data protection regulations) may request one by contacting hello@zigns.io.
11. Warranty Disclaimer
Zigns warrants that during the Subscription Term, the Services will be provided in a manner consistent with industry best practices and will operate in material conformance with the Documentation under normal use conditions.
EXCEPT AS SET FORTH ABOVE, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." ZIGNS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ZIGNS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
During any free trial period and during Early Access, all Services are provided "AS IS" without support or warranty of any kind except as expressly stated in a written agreement. Zigns may continue to revise features, integrations, and documentation before general availability.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ZIGNS OR ITS AFFILIATES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SERVICES, EVEN IF ZIGNS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZIGNS'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES IS LIMITED TO THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO ZIGNS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
13. Indemnification
13.1 Customer Indemnification of Zigns
You agree to defend, indemnify, and hold harmless Zigns and its officers, directors, employees, and agents from and against any and all third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- (a) Your breach of this Agreement or any applicable law or regulation
- (b) Your or any User's unauthorized or unlawful use of the Services, or use in violation of this Agreement. For the avoidance of doubt, Customer's liability for Users under this Section is limited to actions taken in violation of this Agreement and does not extend to lawful use of the Services.
- (c) Your Customer Content, including any claim that it infringes a third party's intellectual property or other rights
- (d) Your violation of any third party's rights
13.2 Zigns Indemnification of Customer
Zigns will defend, indemnify, and hold harmless you and your officers, directors, and employees from and against any third-party claim alleging that the Services, as provided by Zigns and used in accordance with this Agreement, infringe or misappropriate any third-party patent, copyright, trademark, or trade secret. This obligation does not apply if the alleged infringement arises from: (a) your modification of the Services; (b) your combination of the Services with third-party products or content not provided by Zigns; or (c) your use of the Services in violation of this Agreement.
The indemnified party must: (i) promptly notify the indemnifying party in writing of any claim; (ii) grant the indemnifying party sole control of the defense and settlement; and (iii) provide reasonable cooperation. The indemnifying party may not settle any claim that imposes obligations or liability on the indemnified party without prior written consent.
14. Term and Termination
14.1 Term
This Agreement commences on the Effective Date and continues until terminated as set forth herein.
14.2 Termination for Cause
Either party may terminate this Agreement by written notice if:
- (a) The other party materially breaches this Agreement and fails to cure such breach within thirty (30) days of written notice; or
- (b) The other party becomes insolvent, makes an assignment for the benefit of creditors, or has a receiver or administrator appointed; or
- (c) You engage in illegal activities through the Services.
14.3 Termination for Convenience
You may terminate this Agreement at any time by canceling your subscription through the account Settings or by providing thirty (30) days' written notice. Pre-paid fees for any unused portion of the Subscription Term are non-refundable except as required by applicable law.
14.4 Effects of Termination
Upon expiration or termination for any reason:
- All licenses granted under this Agreement immediately terminate
- You must cease all use of the Services
- Zigns may delete or dispose of your Customer Content and account data in accordance with our Privacy Policy and data retention practices
- Sections 3, 6, 7.3, 11, 12, 13, 14.3, 16, and 17 will survive termination
14.5 Inactive Free Accounts
Free Plan accounts that have been inactive (no login) for 365 consecutive days will be permanently deleted. Zigns will send email reminders at 60-day intervals beginning 6 months before deletion.
14.6 Service Modifications
Zigns reserves the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice where practicable. In the event of permanent discontinuation of the Services, Zigns will provide paid subscribers with a pro-rata refund of prepaid fees for the unused portion of their Subscription Term. Except as provided in the preceding sentence, Zigns will not be liable for any modification, suspension, or discontinuation of the Services.
15. Modifications to this Agreement
Zigns reserves the right to modify this Agreement at any time. For material changes — those that affect your rights or obligations in a meaningful way — we will provide at least thirty (30) days' notice by posting an updated version of this Agreement on this page and emailing you at your account email address. For immaterial or administrative changes (such as corrections, formatting, or clarifications that do not alter your rights), we may post the update without advance notice.
Your continued use of the Services after the effective date of any modification constitutes your acceptance of the modified Agreement. If you object to a material modification, your sole remedy is to stop using the Services and, if applicable, terminate your subscription as described in Section 14.3.
16. Governing Law and Jurisdiction
This Agreement is governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. You consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Delaware for the resolution of any dispute arising from or related to this Agreement.
Nothing in this section limits any rights you may have under the consumer protection laws of your state of residence that cannot be waived or overridden by a contractual choice-of-law provision.
The English language text of this Agreement is the only authentic text. Any translation is provided for convenience only.
17. Miscellaneous
17.1 Entire Agreement
This Agreement together with our Privacy Policy constitutes the entire agreement between you and Zigns with respect to the Services and supersedes all prior and contemporaneous understandings.
17.2 Severability
If any provision of this Agreement is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
17.3 Waiver
No waiver by either party of any breach or default shall be deemed a waiver of any prior or subsequent breach or default. Failure to enforce any provision of this Agreement does not constitute a waiver of the right to enforce it in the future.
17.4 Assignment
You may not assign or transfer this Agreement or any rights hereunder without Zigns's prior written consent. Zigns may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets, without your consent, provided your rights under this Agreement are not materially diminished.
17.5 Force Majeure
Neither party will be liable for delays or failures in performance resulting from causes beyond its reasonable control, including acts of God, fire, flood, natural disasters, war, riots, government actions, power outages, internet disruptions, or other similar events. Financial inability to perform is not a force majeure event.
17.6 Export Compliance
You agree to comply with all applicable U.S. and international export control and sanctions laws and regulations in your use of the Services. You represent that you are not located in, or a national of, any country subject to U.S. trade sanctions or embargoes.
17.7 Notices
Notices from Zigns to you will be delivered to the email address associated with your account. Notices from you to Zigns must be sent to hello@zigns.io or by mail to: Zigns LLC, 2800 E. Enterprise Ave STE 333, Appleton, WI 54913.
17.8 Dispute Resolution and Arbitration
Please read this section carefully. It affects your legal rights.
Except for disputes that qualify for small claims court, you and Zigns agree to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Services through binding individual arbitration rather than in court. This means you waive your right to a jury trial and your right to participate in a class action lawsuit or class-wide arbitration.
Arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures, or such other rules as the parties mutually agree. The arbitration will take place in Outagamie County, Wisconsin, or by video conference if the parties agree. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hello@zigns.io with "Arbitration Opt-Out" in the subject line. Opting out does not affect any other provision of this Agreement.
Class Action Waiver: You and Zigns agree that any arbitration or court proceeding will be conducted only on an individual basis. Neither party may bring claims as a plaintiff or class member in any class, consolidated, or representative proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
17.9 Marketing
During the Term, Zigns may identify you as a customer in general customer listings or aggregated statistics without prior notice. However, Zigns will obtain your prior written approval before using your name, logo, or specific identifying details in case studies, press releases, conference presentations, or other promotional materials. Upon your request at any time, Zigns will promptly cease any such use, except in already-distributed materials that cannot reasonably be recalled.